We know it’s frustrating when a client cancels at the last minute. In-Home Tutors has always been willing to pay you for a “no show” or very late cancellation, out of respect for your time and the money you spend on gas. We sometimes charge private clients for no shows, but often do not. And the […]
Author: Dennis Freeman
Online Tutoring Guides
With the spread of Covid-19 accelerating in the U.S. online tutoring is increasingly the only way we will be able to help our clients. We do not dictate the platform you should use. We recommend Zoom but Skype, Google Hangouts or Google Meet and Facetime are acceptable if you and the client agree. We STRONGLY […]
Fix your Voicemail!
One in an occasional series on professionalism: Creating voicemail greetings is becoming an ignored art. Too often, we call a tutor and get, “The user has not set up their voicemail,” or a robot voice will invite you to leave a message for “404-xxx”, a phone number which leaves you guessing as to whether you […]
Coranavirus Guidance
June 2022 Update: I believe this page is now mainly of historical interest. Covid-19 is actually on the rise again as I write, and our business is still regularly disrupted by positive cases, but it seems most people are now taking it in stride. Our mask policy is now whatever you and the client agree […]
Mini-Manual: Tutor Reporting System
Report your Hours When you log in, you’ll normally ignore the menu and scroll down to Report your Hours. Select one client at a time. Click in the blank area of Date to bring up the date picker. Both the hours and minutes fields are mandatory. Click No Show if you’ve suffered a no show […]
Code of conduct for tutors
In-Home Tutors has identified a few practical guidelines which enable tutors to establish caring relationships with their students while ensuring both the safety of minors and protecting you, the tutor, from allegations. Tutors must be aware of their own vulnerability and that of any individual student with whom they may be working. Do not go beyond […]
Asking a client to meet you halfway
Our policy since 2008: you may not ask a client to meet you halfway between your location and theirs unless you let us know in advance. Background: in a very few cases, a tutor has accepted an assignment and then, without letting us know, asked the parent to meet him/her at a location closer to […]
Policy about tutoring during a real-time online test
Occasionally we get called by students who are taking an online test and they want the tutor to help them take the test in real time. In other words, they want to ensure a passing grade by paying a tutor to take the test for them. If you are faced with this situation, please say, […]
Policy on late reporting
Most tutors report hours promptly, because you want to get paid promptly. But occasionally tutors fall really far behind in reporting hours. You may think this only affects you but in fact it also impacts our ability to bill clients and collect the payments our business needs to stay afloat. Parents typically react negatively to […]
Length of Lessons
Here’s our policy in a nutshell: Lessons should be a minimum of one hour. That is our commitment to you, since we do not pay travel time. You should always receive at least one hour of payment. Let us know if this becomes a problem and we will explain this to the parents. Only report […]
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